January 2012

Great staff are vital to a great MSP (Part 2) Last week I spoke about the number one reason employees leave their employer – in ninety per cent of cases it is because they think their boss is a jerk. This week I want to discuss strategies to ke…

Great staff are vital to a great MSP In a recent worldwide survey, employers were interviewed in relation to their most recent staff resignation. They wanted to know what was the primary reason for their staff member leaving their job. The statistics…

Lead Article (Self-help topic – PRICING STRATEGY) Managed Services, as with any business model, requires a pricing strategy that ensures the business owner is profitable while providing the feeling to the client that they are receiving services…

Self-fulfilling Internet prophecy Over the school holidays, my kids dragged out an old Scalextric slot car kit and set it up to revive some old memories of when they were much younger. In the modern age of electronics and new product releases every f…

CPI I received an old-fashioned letter in my post box just after the start of the New Year. It was a letter from a tradesman I deal with semi-regularly. It was extremely apologetic and almost had a tone of embarrassment. The owner of the business sen…

Buy a New Car I wrote last week that I don’t believe in New Year’s Resolutions and I haven’t changed my mind in a week. If you do want an objective for the beginning of this year, then resolve to buy a new car. It might seem a littl…