TechGenix Newsletters

Lead Article (Self-help topic – NEW YEAR RESOLUTIONS) I have a terrible confession to make. As the celebrations start for another year, people are kissing strangers and everyone is sharing their resolutions for the next year. I suddenly feel al…

Lead Article (Self-help topic – GROWTH) Growth in a business often raises different opinions. Some people focus on growth in turnover; growth in staff; growth in outlets; growth in product lines…the list goes on. There is only one item I…

Lead Article (Self-help topic – LEADERSHIP) With a US election only moments away, I started thinking about the value of leadership and, in particular, how important good leadership is in a business. The concept of leadership is quite interestin…

Lead Article (Self-help topic – SHOW US YOUR TIPS) I am on a family holiday at the moment in the land of Stars and Stripes and one of my ‘Dad behaviours’ is to ask the kids to look for signs, shops and behaviours that are different …

Lead Article (Self-help topic – KNOW YOUR BUSINESS) I did some work for a company recently that had a range of different facets to the company. As I spent time understanding their business and the different business units they owned, there was …

Lead Article (Self-help topic – REGULATIONS ARE GOOD) I recently noticed the Latin that ran across the bottom of the Coat of Arms for the City of Dublin. The city calls this their motto. It is “Obedientia Civium Urbis Felicitas” whi…

Lead Article (Self-help topic – PUT YOUR PRICES UP) The beginning of a new financial year brings with it a range of emotions. There can be satisfaction of a successful previous twelve months – or disappointment that targets were missed. I…

Lead Article (Self-help topic – DIFFERENT METHODS FOR DIFFERENT MARKETS) One of the most common mistakes I witness when a business expands is assuming that what works in one market will work in other markets. It might seem relatively easy to wo…

Lead Article (Self-help topic – BAD SERVICE = REVENGE CUSTOMERS) Everyone in any service industry seems to be in agreement that it is a good idea to deliver exceptional service. Times have changed though and it is no longer just a good idea to …

Lead Article (Self-help topic – CREATE AN ADVISORY BOARD) My focus for this month centres on communication. Companies often have a great story to tell but potential clients don’t know about it because they don’t hear about it. If th…

Lead Article (Self-help topic – Answer the questions that aren’t asked)  I am sure you are all familiar with Donald Rumsfeld’s most famous quote. “There are known knowns. These are things we know that we know. There are k…

Lead Article (Self-help topic – PRICING STRATEGY) Managed Services, as with any business model, requires a pricing strategy that ensures the business owner is profitable while providing the feeling to the client that they are receiving services…

Lead Article (Self-help topic – ARE COUPONS GOOD FOR BUSINESS) Way back in 1887, Coca-Cola was the first company to use the concept of coupons. Coupons were actually physical items back then – nothing like the electronic versions of today…

Lead Article (Self-help topic – FINANCE AS A SALES TOOL) Many businesses work on attracting new clients and selling more equipment. There is logic in that process. Some of the statistics from a recent survey though may scare a few people. The s…

Lead Article (Self-help topic – STAFF) Every business that I speak with tells me how hard it is to attract and retain great staff. Even terrible staff are incredibly hard to attract and retain in the current employment environment. There are a …

Lead Article (Self-help topic – VISION) Is Apple going to survive without Steve Jobs? Why are people even asking this question? There are 49,399 other employees at Apple who can surely continue on the same as they did the day before Steve annou…

Lead Article (Self-help topic – CHANGE) When an IT business decides to make that daunting leap from break/fix to MSP, it involves that scariest of words. Change. Humans are really basic animals. We only need four things to survive – oxyge…