Media release
Xander Peters appointed axxis Manager
Takes over from Mathew Dickerson to allow him to focus on other pursuits
axxis Managing Director, Mathew Dickerson, is proud to announce that Xander Peters has been appointed as the Manager of his Telstra Partner business, axxis, located in Dubbo Square.
Xander brings eight years of Telstra experience to the role and has been working on a casual basis with axxis over the last two years. After spending previous time in Bathurst, Mr. Peters moved back to Dubbo and started working casually with axxis.
With Mr. Dickerson focusing his significant energy on his current election campaign, it was important that his business was in capable hands.
“Xander brings a wealth of Telstra experience to the role in addition to having that secret ingredient of the right attitude. At axxis we have a focal point around the client and it is critical to me that every team member understands that. Having a person to run the business that has that same commitment to customer satisfaction, where perfection is almost good enough, is critical to the clients we service. As I focus on other pursuits, I have full confidence that Xander and my team of twelve employees will continue to deliver exceptional customer service that we have become famous for,” said Mr. Dickerson.
“I have worked in a variety of Telstra environments but never before have I worked in a business that has been so singularly focused on client satisfaction. What gave me the confidence to take on this demanding role was knowing that I would be able to continue to deliver on the 29-year history of axxis delivering exceptional client solutions. I know all the team members well and I am excited to work with this awesome team and I get a thrill when I see the smiles on the faces of clients we service every day. I also enjoy working for a business owner that, while acknowledging that the business needs to be profitable, is more concerned about delivering client satisfaction with ethical and moral behaviours than chasing every last dollar,” said Mr. Peters.
Mr. Peters will be responsible for all facets of running the business but don’t be surprised if you see Mr. Dickerson pop in occasionally and work ‘on the floor’ to make sure he is still in touch with his clients and his team.
In a great start for Mr. Peters, he was on hand in Melbourne at a recent Telstra conference to help Mr. Dickerson collect a Telstra award as the most improved Independent Partner in all of Australia.
Contacts: Mathew Dickerson 0418 628 439
Xander Peters 02 6884 6880
About axxis:
axxis is an independent Telstra Partner owned by Mathew Dickerson. AXXIS Technology was started on 4 December 1989 and the first mobile phone connection in Dubbo was performed by Mathew on 26 July 1990. axxis (formerly AXXIS ComWorld) was officially opened as an off-shoot of AXXIS Technology on 1 May 1999.