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Dealing with clients, no matter how annoying, is a reason why we have jobs When the call comes, it may not be convenient. When the call comes, it rarely comes with all the required information. When the call comes, you may not know all the answers or…

Don’t forget your business fundamentals, warns our resident reseller, who reminds us about the benefits of good customer service and word-of-mouth marketing. An amazing thing happens when you ask people a question. You get an answer. Sometimes …